Common Tips for Candle Troubleshooting

Nov. 02, 2021

Have you ever had a "bad" candle? They don't light, or the flame is small, or the wick is crooked. MAXWILL is here to tell you about some of the most common candle problems and how to solve them. Our product range includes spiral candles, birthday candles, number candles, letter candles and related art candles, with a current production capacity of around 30 tonnes per month.

Uneven burn

Possible causes: The wick may not be centered, the wick may be too small, your wax may be too hard. The candle may be in a draft near a vent, under a fan.

Possible solutions: Use equipment to help center the wick, such as a wick stick or other centering tool. Try using a softer, lower melting point wax or try using a larger wick.

 pillar candles

Strange smells

Candles have a "burning fuel" odor.

Possible causes: The wick is too large or too small, the candle does not take long enough to cure, or the scent load is too heavy.

Possible solutions: Try reducing or increasing the wick size using these specific fragrance oils and allow the candle to cure for at least 24 hours; try adding a small amount of fragrance oil, which may help eliminate the problem.


Mushroom Shape

The wick is "mushroomed" or has carbon build up at the end of the wick.

Possible causes: The wick is too large for the container, the wick is not trimmed properly, and using more fragrance oil in the candle may cause "mushrooming".

Possible Solution: Try using a smaller wick for your container, burn the candle for no more than 2-3 hours at a time, do not blow out and trim the wick to 1/4 inch.


Unstable Flame

The candle flame is too high and the wick flickers and jumps continuously.

Possible causes: Wick is too large for your container. Wick needs to be trimmed.

Possible Solution: Always measure and test your wicks to make sure they are the right size for your container diameter and trim the wick to 1/8 to 1/4 inch properly before and after a long burn.

 Love Letter Alphabet Candle

Fragrance Leaching

Fragrance oils "leach" through the top of the candle. Excessive soot and/or smoking.

Possible Causes: Excessive use of wax with a higher percentage of fragrance than recommended can cause the oil to leach out or "leach" because it cannot contain it. Excessive fragrance loads can also lead to ash, smoking, and wick flooding.

Possible solutions: Reduce the amount of fragrance oil used. Always study and test your wax to see how much fragrance oil it can retain.


Wicks going out

The candle wick is flooded and will not stay lit.

Possible causes: Too much additive (fragrance oil, dye, etc.) is used and the wick is too small for the container. 

Possible solutions: Use the right size wick for your container, always use the right amount of additives and know the minimum and maximum values allowed for your wax.

Contact us if you need to buy birthday candles.


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